How do we know where every device is and who has it?

Every device is tied to an assigned employee, a location, and a current status in one dashboard, updated as the device moves through its life rather than manually maintained. When an auditor, a security reviewer, or a CFO asks what hardware you own and where it is, the answer is a view rather than a project.

Laptop Management for Global Teams | Repairs & Support Locally

Once procured, device health starts to matter

Consistent laptop management for device upkeep

After onboarding, laptops move into day-to-day use.
Over time, devices need attention. Something slows down. Something breaks. Someone needs a replacement.

What matters here isn’t just fixing the issue, but how consistently it’s handled across locations.
Instead of approaching each situation differently, device support follows a defined path.
Repairs, replacements, and coordination are handled locally, with the same approach applied across countries. Employees know what to expect, and teams don’t need to step in to manage each case.

Procurement & Sourcing

Deployment & Onboarding

Device Tracking & Management

Maintenance & Support

Retrieval & Storage

How laptop management
works

Once devices are deployed, ongoing support becomes necessary. Whether devices are owned, leased, or rented, they are handled through RemoAsset’s reliable laptop management flow.

End-to-End Device Support Across Every Region

Local repair and support

When a device needs attention, it’s serviced within the same country. This keeps teams moving fast and avoids having to ship devices across regions.

Replacement when required

If a device isn’t usable within a reasonable timeframe, a replacement is arranged. Employees continue working without extended interruptions.

Professional handling across regions

Get expert support regardless of location or device type. Teams don’t need to compromise as they grow bigger.

Centralized Management
and Real-Time Visibility

Track every deployed device from a "single pane of glass." Our platform provides real-time visibility into your global asset inventory, so you always know who has what, where it is, and if it's secure.

Real-time deployment status

Asset & user assignment tracking

Device health & compliance reporting

Software license usage and optimization

The Remoasset Deployment Advantage

Reduced IT workload

Cut manual configuration time by over 90% and free your IT team for strategic initiatives.

Enhance Employee Experience

Deliver a perfect, frustration-free "Day 1" that makes new hires feel valued and productive.

Scale Globally, Instantly

Onboard employees in 80+ countries without worrying about logistics, customs, or compliance.

Enforce 100% Compliance

Ensure every device is compliant with your security policies before it's even unboxed.

Customer Success Stories

See how companies transform their onboarding with Remoasset

Guru Prasad

Director, P8IO India Private Limited

“IT device chaos to complete control with Remoasset.”

As we scaled our operations, IT device procurement and deployment were becoming increasingly complex.
Remoasset gave us a single, structured system to manage procurement, deployment, and lifecycle tracking end to end.
We reduced asset turnaround time by nearly 40% and eliminated manual follow-ups completely.
What stood out most was the visibility, we always know where every device is and what stage it’s in.
It brought discipline and predictability to our IT operations.

Divya

Procurement Manager, Native Teams

“Procurement that finally works for a global workforce.”

Managing device procurement across multiple regions used to be slow and fragmented.
With Remoasset, we streamlined global IT device procurement and automated approvals, vendor coordination, and delivery tracking.
Our procurement cycles became 30–35% faster, and cost leakages reduced significantly.
The platform made it easier to standardize processes while still supporting local teams.
It’s now an integral part of how we scale our remote workforce efficiently.

Lekshmi

IT Manager, Localsden

“Off-boarding, tracking, and recovery, fully automated.”

Off-boarding and asset recovery were major pain points earlier.
Off-boarding and asset recovery were major pain points for us earlier.
Remoasset completely changed that.
From automated asset tracking to structured off-boarding workflows, everything is now system-driven.
We improved asset recovery rates by over 25% and cut manual coordination time by more than 50%.
The platform ensures nothing slips through the cracks, especially as our team grows remotely.

Frequently asked
questions about us

Have a questions?
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It covers everything between delivery and return: knowing which employee holds which device, keeping configuration and security settings enforced, handling issues when something breaks, arranging replacements when a repair would take too long, and keeping the inventory record accurate as people join, change roles, and leave. It's the part most teams underestimate — procurement is a one-day event, management is the following three years.

Yes. Devices can be brought into management regardless of how they were purchased — through Remoasset, through a previous vendor, or directly by your team. Owned, leased, and rented devices are all supported. Most teams start with their existing fleet rather than waiting for a refresh cycle, since visibility over what you already have out there is usually the more urgent problem.

Every device is tied to an assigned employee, a location, and a current status in one dashboard, updated as the device moves through its life rather than manually maintained. This replaces the spreadsheet that was accurate on the day someone built it and has been drifting ever since. When an auditor, a security reviewer, or a CFO asks what hardware you own and where it is, the answer is a view rather than a project.

The issue is reported in the portal by the employee or an admin, and Remoasset coordinates repair through local providers in that country — including pickup from the employee and return once it's fixed. Your team doesn't need to research service centres, arrange shipping, or manage a vendor they'll use once. If the repair will take long enough to leave the employee unproductive, a replacement device is arranged instead. (See /maintenance-and-repairs/ for the full repair workflow.)

Yes. Devices can be enrolled in device management before they ever reach the employee, with your security baseline applied at that point — disk encryption, endpoint protection, VPN configuration, and required applications. Because this happens before dispatch rather than after arrival, there's no window where a device is in an employee's hands but not yet compliant. Policies stay enforced and updatable for the life of the device.

No. Your IT team sets the standards — device specifications, security baseline, which platform devices enrol into, who is entitled to what — and retains full visibility into the fleet. Remoasset executes against those standards. The intent is to remove the coordination work, not the decisions.

The device record follows the device, not the person, so a reassignment updates the record rather than creating a gap. Depending on your policy, the device can be wiped and reconfigured for the new holder or transferred as-is. Where the two employees are in different countries, the device is typically returned and redeployed rather than shipped person to person, which avoids cross-border import issues on hardware that's already in service.

Yes. The management process is the same wherever the device is, which is the point — adding a country doesn't add a new way of working, a new vendor to learn, or a new spreadsheet. Support, repair coordination, and inventory tracking work consistently across the 80+ countries Remoasset operates in.

Laptop Management
for a Global Workforce